FAQ. Question Answer

  1. What is remote system administration and what are its advantages?

    Remote system administration is a method of maintaining and managing information infrastructure without the physical presence of a specialist on site. Its benefits include reducing response time to problems, saving time and resources.

  2. What low current systems can you install and service?

    We specialize in the installation and maintenance of various low current systems, including video surveillance systems, audio equipment, access control systems and others.

  3. What are the terms of technical support?

    We provide 24/7 technical support and are ready to respond to problems at any time of the day. Priority service conditions are provided for clients with long-term contracts.

  4. What are the guarantees for your services?

    We guarantee high quality of services provided and use only high-quality equipment. We also provide a guarantee for the work performed.

  5. How can I calculate the cost of maintaining my information infrastructure?

    You can use our online maintenance cost calculator, which takes into account your infrastructure and needs.

  6. How long have you been on the market and what successful projects do you have?

    Our company has only recently entered the market, and we already have many successfully implemented projects in various industries. Our specialists have proven experience of more than 20 years in this field.

  7. What should I do if I have an urgent problem with my IT infrastructure?

    In case of urgent problems, you can immediately contact our support team by phone +7-926-269-30-07. We will provide assistance promptly.

  8. What payment methods do you accept?

    We accept payment by bank transfer, electronic payments and cash. We also provide different payment options depending on the type of service and contract.

  9. Can I get a free consultation before entering into a contract?

    Yes, we provide free consultations for new clients. You can contact us for more information and to arrange an appointment.

  10. How can I contact you to order services or ask additional questions?

    You can contact us by phone +7 (499) 380-87-87, send a request through the form on our website or write to it@hypernet.msk.ru. We are always ready to help you.
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