OUR SERVICES
System administration
- Installation and configuration of servers: Ability to install and configure various server operating systems (Windows Server, Linux), as well as applications and services on servers.
- Monitoring and optimization: Monitoring the health of servers, as well as optimizing performance and resources.
- Backup and recovery: Set up regular data backups and the ability to quickly restore systems in the event of failures.
- Network Configuration and Maintenance: Ability to configure and manage network devices, including routers, switches, and firewalls.
- Network Security: Ensure network security, including setting up VPN, filtering traffic, and monitoring abnormal activity.
- End-to-End Diagnostics: Ability to identify and resolve network problems such as latency and packet loss.
- Security Management: Protecting servers and networks from cyber attacks, including updating and installing necessary patches and antivirus programs.
- Security Audit: Monitor and analyze event logs to identify potential threats.
- Data protection: Development and implementation of backup and data encryption strategies
- Working with cloud platforms: Ability to configure and manage virtual machines and resources in the cloud (for example, AWS, Azure, Google Cloud).
- Cloud Migration: Plan and execute the migration of data and applications to the cloud.
- Scripting: Using programming languages (e.g. PowerShell, Python) to automate system administration tasks.
- Orchestration: Manage workflows and data flows to optimize resources.
- Remote Support: Ability to provide technical assistance and resolve problems remotely.
- Ticket systems: Using systems to record and manage customer requests.
- Using monitoring tools: Configuring and using monitoring systems such as Nagios, Zabbix,
- Prometheus to monitor the performance and availability of systems.
- Documentation creation: Development of technical documentation and instructions for employees and clients.
- Employee training: Conducting employee training on the rules and standards of system administration.
Low-current system
- Telephone Systems: Design, installation and maintenance of telephone systems, including IP telephony and VoIP equipment.
- Video conferencing: Deployment and integration of video conferencing systems for remote workplaces and conference rooms.
- Integration with communication systems: Communication with building management systems and smart homes to automate the control of lighting, heating and security.
- Cabling infrastructure systems (SCS): Design and installation of structured cabling systems for data, voice and video transmission.
- Wi-Fi networks: Install and configure wireless networks taking into account security and performance.
- Network Equipment: Selection, installation and maintenance of switches, routers and broadband routers.
- Video surveillance: Installation of video surveillance systems with the ability to remotely access and archive recordings.
- Access control systems: Development and installation of access control systems using electronic keys, biometrics or smart cards.
- Alarm systems: Installation of alarms and warning systems to ensure the safety of the facility.
- Home Theater Systems: Design and installation of home theaters with high quality sound and video.
- Audio systems: Installation of multi-room audio systems to control sound in different rooms.
- Automated control systems: Integration of audio and video systems with smart home systems to control lighting, temperature and security.
- Lighting and heating control: Automation and remote control of heating, air conditioning and lighting systems.
- Smart Devices: Integration of various smart devices such as smart locks, thermostats, sensors and audio and video control systems.
- Multi-System Integration: Ability to integrate different low-current systems for collaboration and centralized control.
- Technical Support: Provide technical support and maintenance for all installed systems.
- Testing: Checking and testing all installed systems for functionality and compliance with standards.
- Customer Training: Provide training to customers on the use and management of installed systems.
Inventory
- Determining inventory goals: What exactly needs to be checked and taken into account?
- Preparing a list of equipment and assets to be inventoried.
- Planning time and resources for inventory.
- Coordination of access to equipment and server rooms.
- Before the inventory begins, physical personnel go to the site and begin checking the equipment.
- The serial numbers, models and characteristics of each device are recorded manually or using specialized barcode and RFID tag scanners.
- The current location and status of the equipment is checked.
- Detailed records of equipment are created, including information about its status, serial numbers, configuration and accessories.
- Software licenses and their status (active or obsolete) are recorded.
- The physical condition of the equipment is assessed, including signs of wear or damage.
- Generates detailed inventory reports, including a list of equipment with detailed information and photographs, if necessary.
- Reports can be prepared electronically and provided to the client for review.
- Inventory data is analyzed to identify inconsistencies, lost assets, or unrenewed licenses.
- Based on the inventory results, recommendations are developed to optimize the IT infrastructure and improve its security and efficiency.
- Decisions are made to replace, upgrade, or repair hardware and software.
- Multi-System Integration: Ability to integrate different low-current systems for collaboration and centralized control.
- Technical Support: Provide technical support and maintenance for all installed systems.
Technical support
- We provide round-the-clock technical support 24/7, ready to respond to any problems at any time of the day or night.
- Clients can contact us by phone, email or through our dedicated contact platform.
- We have the ability to remotely analyze and solve many client problems, which allows us to speed up our response and reduce system downtime.
- Remote support includes diagnosing and resolving problems with servers, networks, software and other IT resources.
- If the problem cannot be solved remotely, we will arrange a visit to the client’s facility for prompt repairs and maintenance.
- Our field specialists can quickly replace faulty equipment or carry out preventative maintenance.
- We constantly monitor the client’s IT environment using specialized tools.
- We proactively identify potential threats and issues before they lead to major disruptions.
- We regularly update and patch operating systems and application software.
- We carry out preventive work to optimize and improve the client’s IT system.
- We provide training and consultations for client employees on the use of IT resources and software.
- We help clients use their systems more efficiently and securely.
- We maintain documentation of all work performed and changes in the client’s system.
- We provide regular reports on the state of the IT infrastructure and recommendations for its optimization.